Did you know that the average website visit produces 2 grams of CO2? With billions of websites, this adds up fast! By making conscious design choices, we can significantly reduce our digital carbon footprint.

Read, as our director Karin faces the challenge of creating a new service experience for her service experience design students during these trying times.

Orobo is an open and decentralised platform, which incentivises parties to collaborate in circular value chains and aims to enable the easy adoption of circular business models.

In part 1, I set up the context for championing a digital world that was genuinely empathically designed with an older user in mind. In this 2nd part, I explore three scenarios to bring to life what the empathic digital experience could look like.

Doing good for society and the planet.

In the rush for technological progress and insatiable expectations for companies to release new products, have we lost our way in offering truly meaningful solutions?

Behavioural change through punitive measures is nothing new – we uncover how user centred design can offer an alternative, especially during this pandemic.

Chemistry’s Experience Designer, Daniel writes about the 5 key considerations that influence how well we deliver valuable, human-centric experiences

As tourism recovers and ramps up from disruption, how might we envision new business models, services, and guest experiences that minimise harm to the built and living environment? Chemistry collaborates with Service Design Days to host 'The Future of Tourism & Hospitality: Serving the needs of Guests, Businesses and The Planet', bringing together a diverse group of thought leaders, decision-makers, and experts from the Tourism, Hospitality, Design, and Sustainability sectors for an informative and actionable afternoon.

How might we enhance our interview process by introducing gamification to assess and analyse a potential candidate’s strength/weakness, thinking beyond just qualification and portfolio?

The tourism industry is back on! All of us are looking forward to a summer of open borders and open hotel doors, ready to fulfil our still pent-up demand for travel. So, what’s the next chapter in Hospitality and Leisure? And how can hotels stay on track with meeting guest expectations against headwinds like staff shortages, rising costs and environmental regulations?

Handpicked by Chemistry's very own designers, here are 9 design books that explore design processes, methodologies, and solution design.

In order to accommodate an omni-channel experience, content strategy and information architecture work in tandem to understand the user.

In the aftermath of SARS in 2003, SMEs were encouraged to adopt Business Continuity measures – yet many didn’t. We identify why this happened and what businesses can do to deal with today’s unprecedented crisis.

Following our experiments using the image AI model, Midjourney, we sat down with the team to talk about the experience and the implications for the future of Creativity with the arrival of AI tools.

Following our experiments using the image AI model, Midjourney, Chemistry considers the impact of AI on the future of Creativity.

The integration of AI-powered speech-to-text-and-image transcription into healthcare consultations marks a significant milestone in patient care. But AI alone is not enough.