Enhancing Customer Experience for Hotel Guests

At the inaugural SPRING-SHATEC Hospitality Case Competition 2016, Chemistry’s Bassam Jabry, John Chan, and Karin Aue led participants through the nuts and bolts of design thinking. Together with some of Singapore’s leading hotels, we helped the students develop customer-centric solutions to address pertinent service delivery challenges faced by the hospitality industry.


Let’s Work Together

We provide the space, toolkits and domain experts to transform your ideas into actionable solutions.