Travel Incentives to Encourage Post-Covid Travel to Singapore
As borders began to open up post-covid, STB collaborated with Chemistry to discover what they could offer tourists to consider Singapore more favourably as their preferred travel destination.
CLIENT
Singapore Tourism Board
Singapore Tourism Board
IN PARTNERSHIP WITH
As borders began to open up post-covid, STB collaborated with Chemistry to discover what they could offer tourists to consider Singapore more favourably as their preferred travel destination.
How might we develop a relevant travel incentive mechanism to encourage travellers to Singapore to extend their stay and increase their spending post-covid?
Solution
Chemistry in close collaboration with STB developed and delivered a series of context-setting and brainstorming sessions (fully virtual and in hybrid formats) to guide the internal planning team through an ideation and decision-making process.

The Background


As Singapore prepares for a return of international travel flows and relaxation of borders, the question if Singapore should offer a tourist incentive so that travellers may consider Singapore more favourably became critical.

What We Did


Chemistry in close collaboration with STB developed and delivered a series of context-setting and brainstorming sessions (fully virtual and in hybrid formats) to guide the internal planning team through an ideation and decision-making process.

The brainstorming sessions were conducted online and in person to develop a rich basket of idas around potential incentive mechanisms



The developed concepts were then tested with industry stakeholders.


The Results


The ideas developed in the brainstorming sessions where shortlisted and refined before testing and validation with key stakeholders from the travel industry as well as STB.

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